Privacy Policy

1. Information We Collect

We collect information you provide directly — name, email address, password, and professional profile details during registration. We also collect usage data including pages visited, features used, and design projects created. All design assets you generate or upload are stored securely on our servers.

2. How We Use Your Information

We use your data to provide the SIGNÉ Studio service, send transactional emails (account verification, billing receipts), improve our AI models in aggregate, and communicate platform updates. We do not sell your personal data to third parties.

3. Third-Party Services

We work with trusted sub-processors including Stripe (payments, PCI DSS compliant), Cloudinary (image storage), Resend (transactional email), and AI providers (fal.ai, RunPod, Stability AI) for design generation features. Each is bound by data processing agreements.

4. Data Security

We use TLS 1.3 for data in transit and AES-256 encryption for data at rest. Our payment processing is PCI DSS compliant via Stripe — we never store raw card numbers.

5. Data Retention & Deletion

Your data is retained while your account is active. Upon account deletion, personal data is removed within 30 days. Design assets may be retained in anonymised, aggregated form for service improvement.

6. Your Rights (GDPR)

You have the right to access, correct, delete, or export your data at any time. To exercise these rights, contact our Data Protection Officer at privacy@signestudio.com or dpo@signestudio.com.

7. Cookies

We use strictly necessary cookies for authentication sessions, and optional analytics cookies to understand platform usage. See our Cookie Policy for full details.

8. Children

SIGNÉ Studio is not directed at anyone under the age of 13. We do not knowingly collect data from children. If you believe a child has created an account, contact us and we will remove it promptly.

9. International Transfers

Your data may be processed outside your country of residence. Where required, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate data protection.

10. Advertising

SIGNÉ Studio shows a small number of ads to visitors and to customers on the free plan, served by AREI Ads Manager, our own advertising system. To choose and measure ads, it receives:

• A random ID stored on your device, which is not linked to your name, email or account
• The IDs of the ads recently shown on your device, so the same ad is not repeated
• Which screen the ad space is on, your language, and standard connection data such as your IP address

We do not use your designs, your projects or your account details to choose ads, and we do not sell this data. Advertisers only see totals, such as how many times their ad was viewed and clicked, never who you are.

You can report any ad as inappropriate, misleading or offensive with the flag button on the ad. You can reset the random ad ID at any time by clearing this site's data in your browser, or by reinstalling the app.

11. Contact

For privacy-related questions: privacy@signestudio.com